track your pre-order
Preorder Details
Preorder FAQ
This item is not currently in our warehouse. Preordering allows you to secure yours ahead of the official restock, so you do not have to worry about launch day sellouts.
Preorders will begin shipping June 10th.
You will receive an order confirmation after checkout and tracking information once your order ships.
Yes. Once inventory arrives, orders will be fulfilled as quickly as possible.
You do not need to check in, but if there are any important updates, we will notify you by email.
For the fastest updates, join our Discord: Join Discord
Because we are a small business and preorder inventory is reserved especially for each customer, cancellations and changes are not guaranteed.
If you need help, please contact our team with your order number and we will review your request case by case.
We truly appreciate your patience while we wait for inventory to arrive and prepare your order with care.
Orders that include both preorder and in-stock items will ship together once all items are available, unless otherwise stated on the product page.
If you want your in-stock items to arrive sooner, please place a separate order for those items.
![CHOSEN [01] | ADULT](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-black-snapback-front-view.png?v=1774654020&width=3840)
![CHOSEN [01] | ADULT](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-left-side-detail-black-hat.png?v=1774654020&width=3840)
![CHOSEN [01] | ADULT](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-back-view-snapback-closure.png?v=1774654021&width=3840)
![CHOSEN [01] | ADULT](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-right-side-embroidery-detail.png?v=1774654019&width=3840)
![CHOSEN [01] | ADULT](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-underbrim-detail-black.png?v=1774654021&width=3840)
![CHOSEN [01] | ADULT](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-underbrim-design-view.png?v=1774654023&width=3840)
Let customers speak for us
Loved it beautiful and perfect. Excellent craftsmenship.
![CHOSEN [01] | KIDS](https://cdn.shopify.com/s/files/1/0882/0116/7154/files/flamo.us-chosen-01-black-snapback-front-view_70x70.png?v=1774654020)
These hats are straight fire! Fantastic quality! You get your bang for your buck! One of the nicest and sharpest looking hats I own.The details are awesome!
The detail work on this hat is actually insane ⚡️ From the embroidery to the fit… perfection!
The craftsmanship and attention to detail was perfect. You can't get this quality for a better price. I will definitely get more from them in the future.
The craft work and detail on this was amazing. Definitely well worth the wait and price
The drop for La Vaquerita Jessie was worth every minute I waited and every penny I spent. Amazing quality, vibrant, and so gorgeous! Customer service is top tier! Thank you Flamo!!!
Amazing quality and a pretty legit delivery window for something premium and made to order 😮💨🤌🏻
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ADDRESS CHANGE REQUEST (48 HOURS)
Need to update your shipping information? Our address change requests are handled personally to ensure your items reach you safely. Timing is important for pre-orders and in-stock items to avoid delays.
ORDER INFORMATION REQUEST
If you need updates about your order, tracking details, or verification of purchased items, this is the right place. Each inquiry is reviewed carefully and personally by our team.
DAMAGED / MISSING PACKAGES
If your order arrives damaged or is missing items, submit a claim within 24 hours. Include photos for damaged items. Every claim is treated personally to ensure proper resolution.
RETURNS / EXCHANGES
All sales are final, but we review requests on a case-by-case basis. Restocking fees and shipping costs may apply if approved. Every request is handled thoughtfully and with care.