Browse below to see options or submit your own request.
FAMILIA — THANK YOU FOR RIDING WITH US
Familia — thank you for rocking with us. We finally have a clearer timeline and we’re happy to say orders are officially moving.
El Sheriff Adults + Kids, Ka-Chow Adults, and OG Mouse / OG Retro started shipping Tuesday. La Vaquerita and El Buzz-O Adults + Kids start shipping Thursday. The Chosen [01] starts shipping Friday. Ka-Chow Kids should ship by 04/27–04/28.
Most importantly — all pre-orders are still promised to ship before 04/30. We’re working hard every day to get everything out to you.
If you combined your order with multiple hats or styles, your package will ship once all items in your order are ready.
We do not ship split shipments, so combined orders may take a little longer — but we’re doing our best to get everything out as quickly and smoothly as possible.
El Sheriff Adults + Kids, Ka-Chow Adults, and OG Mouse / OG Retro are already moving.
La Vaquerita and El Buzz-O Adults + Kids begin Thursday. The Chosen [01] begins Friday.
Ka-Chow Kids should ship by 04/27–04/28, with all remaining pre-orders still promised before 04/30.
Pick your style below and we’ll show you the latest shipping timeline for that hat.
WHAT TO EXPECT
We now have a stronger timeline in place and multiple styles are already moving. That means orders are progressing, and we’re feeling really good about where things are at.
COMBINED ORDERS
If your order includes more than one style, it will ship once everything in that order is ready. We do not split shipments, which helps us keep your order together and handled with care.
OUR PROMISE
We stand behind every order and we’re doing everything we can to get your hat to you. Thank you for supporting a small brand and growing with us every step of the way.
FINAL TIMELINE
All pre-orders are still promised to be shipped before 04/30. Thank you for giving us grace while we work through each style and get everything out the right way.
We see you, we appreciate you, and we’re working hard every day to get every order out. Thank you for believing in us and riding with us.
ADDRESS CHANGE REQUEST (48 HOURS)
Need to update your shipping information? Our address change requests are handled personally to ensure your items reach you safely. Timing is important for pre-orders and in-stock items to avoid delays.
ORDER INFORMATION REQUEST
If you need updates about your order, tracking details, or verification of purchased items, this is the right place. Each inquiry is reviewed carefully and personally by our team.
DAMAGED / MISSING PACKAGES
If your order arrives damaged or is missing items, submit a claim within 24 hours. Include photos for damaged items. Every claim is treated personally to ensure proper resolution.
RETURNS / EXCHANGES
All sales are final, but we review requests on a case-by-case basis. Restocking fees and shipping costs may apply if approved. Every request is handled thoughtfully and with care.
![CHOSEN [01] | PRE-ORDER](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-black-snapback-front-view.png?v=1774654020&width=3840)
![CHOSEN [01] | PRE-ORDER](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-left-side-detail-black-hat.png?v=1774654020&width=3840)
![CHOSEN [01] | PRE-ORDER](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-back-view-snapback-closure.png?v=1774654021&width=3840)
![CHOSEN [01] | PRE-ORDER](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-right-side-embroidery-detail.png?v=1774654019&width=3840)
![CHOSEN [01] | PRE-ORDER](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-underbrim-detail-black.png?v=1774654021&width=3840)
![CHOSEN [01] | PRE-ORDER](http://flamo.us/cdn/shop/files/flamo.us-chosen-01-underbrim-design-view.png?v=1774654023&width=3840)
Let customers speak for us
My husband absolutely loved wearing this hat at the parks! He got so many compliments, and we happily shared who made it every time someone asked.
He loves it so much that he’s now wearing it to a baseball game, and it’s still getting tons of compliments it really completes his whole look.
We also truly appreciate the customer service we received. The whole experience was smooth and thoughtful, and it made getting this hat even more special. We’ll definitely be shopping with this business again!
This Pumpkin Head hat from The Nightmare Before Christmas is amazing! Super colorful, high-quality, and full of character. I’m an adult, and I wear the kid’s size hat—it fits perfectly! Perfect for standing out in the park or adding a playful, spooky touch to any outfit. A must-have for Jack Skellington fans
This Buzz Lightyear hat is amazing! Super colorful and high-quality. If you have a smaller head, you can rock a kid’s hat too it’s perfect for standing out in the park and adding a fun, playful vibe to any outfit. To infinity and beyond!
I absolutely love this Lightning McQueen ‘Ka‑chow!’ hat! The quality is excellent the stitching and materials feel durable, and it holds up really well even with regular wear. The design is fun and vibrant, perfectly capturing Lightning McQueen’s energy and charm. It’s a must have for any Cars fan, and it adds a playful touch to any outfit. Ka‑chow!
Bought my husband and son matching ones and they are so cool and amazing quality!
My son is autistic and lit up when he saw his new hat he’s not very fond of them but he didn’t want to take this one off!!! Can’t wait for the buzz light year drop it’shis favorite movie right now
The quality and the details in this hat ! I absolutely love it !
My absolute favorite hat ! The quality in the materials, the designs and the details
My husband loves it!he can’t wait to wear it in the parks soon!
The hat is so cool! The embroidery on it is amazing!!
So amazing! The detail to this hat is so beautiful
CUSTOMER CARE HUB
Can’t find your issue? No worries! Email us anytime at help@flamo.us and we’ll get you sorted.