FLAMO Support
FLAMO Drop Status
Follow FLAMO drops, pre-orders, sales events, fulfillment updates, and shipping timelines in one place.
Current pre-order updates are posted below. Please check your drop status before submitting a new order request.
Most hats from our MAGIC MADE ME July drop have already shipped. The remaining EL MAGO hats are expected to arrive at FLAMO HQ around September 3, 2026.
Once the hats arrive, our team will complete the final quality check and begin shipping the remaining hat orders. EL MAGO BUDDIE has a separate timeline and is expected to ship in late September.
Do not worry. Your items are locked in and reserved for your order. If your order contains EL MAGO BUDDIE, the complete order will ship together when the Buddie is ready unless the items were purchased in separate orders.
What Happens Next
“Arriving at FLAMO HQ” and “shipping to the customer” are different stages. Every item must first arrive, pass inspection, and be packed before tracking is emailed. Ship-by dates are estimates for when an order leaves FLAMO, not guaranteed delivery dates to your home.
Drop Trackers
Current + Completed Drops
Drops are organized newest to oldest. Open any release to see its current stage, estimated shipping window, mixed-order information, and last update date.
A NEW SEASON · 08.28 DROP
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A NEW SEASON · 08.28 DROP
+Current Status
The August 28 A NEW SEASON release is a new pre-order. Retro OG waterproof styles, including EL JEFE GOOFY and the ORIGINAL ANGRY BIRD, are reserved from this production batch.
The current estimated customer ship window is October 1–15, 2026. Tracking will be emailed after each order is inspected, packed, and fulfilled.
Launch Date: August 28, 2026
Status: Pre-order production
Estimated Customer Ship Window: October 1–15, 2026
Mixed Orders: The full order ships together when every item is ready
Last Updated: August 29, 2026
DELA · VOL.001 · 08.20 DROP
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DELA · VOL.001 · 08.20 DROP
+Current Status
DELA · VOL.001 pre-orders are secured and moving through their production timeline. The current estimated customer ship window is October 15–25, 2026.
This is the window the order is expected to leave FLAMO, not the delivery window to the customer's home.
Launch Date: August 20, 2026
Status: Pre-order production
Estimated Customer Ship Window: October 15–25, 2026
Tracking: Emailed after final inspection and packing
Last Updated: August 29, 2026
NIGHTMARE MINI DROP · 08.07
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NIGHTMARE MINI DROP · 08.07
+Current Status
BOOGIEMAN Adult, BOOGIEMAN Kids, and RAG DOLL are pre-order items with a current estimated ship-by date of October 15, 2026.
PUMPKIN KING and any product specifically marked ready to ship follow the normal in-stock schedule when purchased alone. If a ready-to-ship item is ordered with a pre-order item, the complete order waits and ships together.
Launch Date: August 7, 2026
Pre-Order Items: BOOGIEMAN Adult, BOOGIEMAN Kids, and RAG DOLL
Pre-Order Ship-By: October 15, 2026
Ready-to-Ship: Only products currently labeled ready to ship
Last Updated: August 29, 2026
THE GOLD CALLS TO US · 07.31
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THE GOLD CALLS TO US · 07.31
+Current Status
THE GOLD CALLS TO US was the July 31 Park Friends × SMC × FLAMO collaboration release. Its pre-orders remain in progress and are currently scheduled to ship by September 15, 2026.
Tracking will be emailed as each order completes its final quality check, packing, and fulfillment steps.
Launch Date: July 31, 2026
Campaign: THE GOLD CALLS TO US
Status: Pre-order production and preparation
Estimated Ship-By: September 15, 2026
Mixed Orders: The full order ships after every item is ready
Last Updated: August 29, 2026
MAGIC MADE ME · 07.10 DROP
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MAGIC MADE ME · 07.10 DROP
+EL MAGO Hat Update
Most MAGIC MADE ME July hat pre-orders have shipped. The remaining EL MAGO hats are expected to arrive at FLAMO HQ around September 3, 2026.
After arrival, our team will complete the final quality check and begin packing the remaining hat orders. Your EL MAGO hat is locked in and reserved for your order.
EL MAGO BUDDIE Update
EL MAGO BUDDIE is following a separate production timeline and is expected to ship to customers in late September 2026.
If the Buddie was purchased in the same order as a hat or another item, the complete order will ship together when the Buddie is ready.
Launch Date: July 10, 2026
Overall Hat Status: Most July hat pre-orders have shipped
EL MAGO Hat: Expected at FLAMO HQ around September 3
EL MAGO Hat Shipping: After arrival, inspection, and packing
EL MAGO BUDDIE: Expected to ship in late September 2026
Reservation Status: Ordered items remain locked in
Last Updated: August 29, 2026
What Customers Need to Know
- Your EL MAGO hat and EL MAGO BUDDIE are reserved. You do not need to place another order.
- September 3 is the estimated EL MAGO hat arrival at FLAMO HQ, not a home delivery date.
- EL MAGO BUDDIE is expected to begin shipping in late September.
- Tracking is emailed automatically when your shipping label is created.
- Mixed orders containing EL MAGO BUDDIE ship together when every item is ready.
We know this order has taken longer than expected, and we truly appreciate your patience. We are staying on top of the remaining shipment and will post another update if the inbound timing changes.
UNITED WE DREAM RE-RUN · 06.19
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UNITED WE DREAM RE-RUN · 06.19
+Remaining Item Update
The standard hats from the June 19 UNITED WE DREAM re-run, including the second round of SOMOS MX MUNDIAL orders, have been fulfilled.
EL SHERIFF BUDDIES are the only items still open from this release. They are nearly complete and are currently expected to arrive at FLAMO HQ by the end of August. Orders containing this item will ship after arrival, inspection, and packing.
Launch Date: June 19, 2026
Standard Hats: Fulfilled
SOMOS MX MUNDIAL Second Round: Fulfilled
Remaining Item: EL SHERIFF BUDDIE
Estimated FLAMO HQ Arrival: End of August 2026
Customer Shipping: After arrival and inspection
Last Updated: August 29, 2026
ORIGINAL UNITED WE DREAM · 06.12
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ORIGINAL UNITED WE DREAM · 06.12
+Completed
The original June 12 UNITED WE DREAM launch has been packed, fulfilled, and shipped. This archive is separate from the later June 19 re-run.
Launch Date: June 12, 2026
Status: 100% fulfilled
Last Updated: August 29, 2026
05.15 PRE-ORDER DROP
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05.15 PRE-ORDER DROP
+Completed
The May 15 pre-order drop has been packed, fulfilled, and shipped. Customers should refer to their tracking email for carrier delivery history.
Launch Date: May 15, 2026
Status: 100% fulfilled
Last Updated: August 29, 2026
Reference Guide
Status Key
- Pre-Order Production: Your item is reserved and is being made for the incoming batch.
- Arriving at FLAMO HQ: The batch is traveling to our team. This is not the customer delivery date.
- Quality Check: Each item is inspected before it is packed.
- Fulfillment: Orders are being organized, labeled, packed, or handed to the carrier.
- Completed: FLAMO has finished shipping the orders from that release.
- Delayed: The original estimate changed and the newest available timeline is shown in the drop update.
- Mixed Order: Ready-to-ship and pre-order items were purchased together and will ship once every item is ready.
- Ship By: The current estimated date an order is expected to leave FLAMO, not the delivery date to your home.
Order Support
Need Help?
For order-specific questions, please contact FLAMO Customer Care with your order number so we can help you faster.
You can also email us at orders@flamo.us.
Visit Customer Care